TCG Achieves ISO 20000-1 Cert for Better IT Service Management System Practices

Mar 25, 2019
Certified B Corporation

The Importance of ISO 20000-1 Certification

Solutions Eighty Seven, a trusted provider in the business and consumer services industry specializing in digital marketing, is proud to announce that TCG has achieved the ISO 20000-1 certification. This significant accomplishment highlights TCG's commitment to better IT service management system practices.

What is ISO 20000-1 Certification?

ISO 20000-1 is a globally recognized standard for IT service management systems. It sets forth the criteria and best practices for organizations to establish, implement, maintain, and continuously improve their IT service management system. This certification proves TCG's adherence to industry-leading IT service management practices and ensures the delivery of efficient and high-quality IT services to their clients.

The Process of Achieving ISO 20000-1 Certification

TCG's journey towards ISO 20000-1 certification involved a comprehensive and rigorous process. It began with a thorough analysis of their existing IT service management system, identifying areas of improvement and aligning them with ISO 20000-1 requirements. The implementation phase included the development of policies, procedures, and controls to meet the standard's specifications.

TCG's dedicated team worked diligently to ensure that all necessary documentation, including service catalogs, operational manuals, and incident management processes, were aligned with ISO 20000-1 standards. Regular training sessions and internal audits were conducted to assess compliance and make necessary adjustments.

After several months of meticulous preparations and continuous improvement efforts, TCG engaged an independent certification body to conduct a thorough audit. Compliance with ISO 20000-1 was evaluated through comprehensive assessments and detailed examinations of TCG's IT service management system.

The Benefits of ISO 20000-1 Certification for TCG

The ISO 20000-1 certification brings numerous benefits to TCG and their clients. By achieving this internationally recognized certification, TCG demonstrates their commitment to excellence in IT service management. It enhances their reputation and strengthens the confidence of their clients, assuring them of TCG's ability to deliver reliable, efficient, and secure IT services aligned with industry best practices.

With ISO 20000-1 certification, TCG can optimize their IT service management processes, leading to increased efficiency and productivity. It provides a framework for ongoing improvement, allowing TCG to streamline operations, minimize service disruptions, and continuously enhance customer satisfaction. Additionally, ISO 20000-1 promotes a culture of service excellence within the organization, fostering employee engagement and professional growth.

Choosing TCG for Exceptional IT Service Management

As a leading provider in the digital marketing industry, Solutions Eighty Seven is proud to collaborate with TCG, an organization dedicated to delivering exceptional IT services. TCG's ISO 20000-1 certification showcases their commitment to providing their clients with reliable, secure, and efficient IT service management.

Whether you require IT support, infrastructure management, or network solutions, TCG's expertise and adherence to ISO 20000-1 standards ensure that your organization receives tailored, high-quality IT services. Trust TCG and Solutions Eighty Seven for all your digital marketing and IT service management needs.

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Dec 17, 2020
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